LIFELINE
Lifeline is available to qualified low-income seniors (age 62 and over) and low-income disabled City of Redding customers. This program provides a 25% discount on the Electric Service Charge for the first 700 kilowatt hours of usage each month, up to a maximum of $18.90. For more information or to apply for this program, please call Customer Service at (530) 339-7200, or toll free (866) 267-8845. The application forms may also be viewed or printed by clicking here for Master Meter Lifeline Form * here for Lifeline Form
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LIFE SUPPORT
Life Support registration authorizes the City of Redding to notify customers in advance whenever a temporary interruption of electrical power is scheduled in their area. The Life Support program is intended for persons who would have a life threatening situation if they had a loss of power (i.e., operating a respirator, ventilator, oxygen concentrator or other medical equipment that requires electricity). It does not exempt those customers from having utilities turned off, but does allow for advance notification for those customers and places them in priority status in case of power outages. If you qualify for this program, please call Customer Service at (530) 339-7200 or toll free (866) 267-8845.
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CARES PROGRAM
The CARES program provides emergency assistance for electric service bills for City of Redding customers. The intent of the CARES program is to help customers bring their accounts to current status. The customer must pay the non-electric portion of their utility bill to qualify. There are income guidelines to be met and customers must have suffered a temporary financial hardship to qualify. Customers are eligible for CARES assistance once every 24 months, and the maximum CARES amount is $200.00. Please call Customer Service at 530-339-7200 or toll free (866) 267-8845 to determine if you are eligible for this program.
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SHARE PROGRAM
The SHARE or "Simply Helping Another Receive Energy" program is designed to assist fixed-income seniors pay their energy bills. City of Redding utility customers can make a monthly contribution to the SHARE program on their utility bill payment or you can opt to make a recurring SHARE contribution, in an amount of your choice.  The recurring contribution will be shown as a fixed monthly charge and will be included in the monthly utility statement.   All contributions to the SHARE program are collected by Redding Utilities and forwarded to Golden Umbrella, a community based non-profit agency, for distribution to qualified fixed-income seniors.   If you have any questions about this program please contact the Golden Umbrella at (530) 223-6034.

If you would like to participate in the SHARE Program, please call (530) 339-7200 or toll free (866) 267-8845 or visit our Utility Customer Service Center at 777 Cypress Avenue, Redding, CA 96001.  Our hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays.
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HOUSING REHABILITATION PROGRAM
This program provides low interest and deferred loans to qualified customers for home repairs and energy efficiency upgrades. This program is administered by the Housing Department, which may be contacted at (530) 225-4409.
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The following programs are NOT administered by the City of Redding:

Self-Help Home Improvement Project (SHHIP) - This program provides weatherization help to low-income households. For information regarding this program, please call (530) 378-6900.

Redding Rancheria - This agency provides assistance for Native American customers. For further information, please call (530) 225-8979.

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