WHAT TO DO IF THE POWER GOES OUT

• Check your fuse or breaker for blown fuses or tripped circuits. If they're okay, check to see if your neighbors are without power. If all your neighbors have power, and the outage is related to your service only, chances are the problem is with one of your fuses or breakers.
• Call the Redding Electric Utility at 245-7000 immediately to report the outage. Please call only once so other customers can get through. If you get a recorded message, then all lines are busy while other customers call to report outages.
• Turn off all electrical equipment, including your water heater, electric furnace or heaters, stove, washer and dryer, stereo and TV, to help prevent overloading the system when power is restored. (Major appliances can be turned off at the breaker box.) Do, however, turn on a porch light and one inside light so you and the Redding Electric Utility's crews will know when service is restored.
• Listen to a radio (battery powered) for updates on major storm outages.
• If your neighbors' power comes back on and yours does not, call the Redding Electric Utility again at 245-7000.

If your power goes out and you are a Redding Electric Utility customer, call the Redding Electric Utility at 245-7000. This number is manned on a 24-hour basis. When you talk to an Electric Utility representative, it will be helpful if you can provide any of the following information:

• Street, address and the nearest cross street.
• Telephone number so we can call you back if needed.
• Are your lights dim or out?
• Are your neighbors' lights out?
• Is a power line down? (Never touch a downed power line).
• Did a tree limb fall on a power line?
• Is there any damage to a utility pole or other electrical equipment?
• Are the streetlights out?
• Did you hear a noise such as an explosion, or see an electrical arc (flash)?