Office Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m. Closed all major holidays. Contact us: (530) 339-7200 or toll free 1-800-267-8845.

Pay My Bill Online – This link will allow you pay your City of Redding utility bill online.

Payment Options – Pay your account online, view current bill and usage information, automatic utility payment deduction from your checking or savings account, average your monthly payments or find a list of all utility payment walk-in and drop box locations.

Start/Stop/Transfer Service – Start a new or additional service, stop service for an existing address, or transfer service from your current address to a new address.

Reporting Power Outages – To report power outages.

Utility Fees and Service Charges – List of special utility charges.

Utility Rates – Schedule of rates for all municipal utilities.

Utility Assistance Programs – Offers information about several programs that provide assistance.

Meter Reading – Information on how to read your meter, power theft and more.

Water Saving Tips

Electric Safety Tips – Information and safety tips.

Stay Cool. Save Energy. Pocket Some $ – Useful information tips.

Frequently Asked Questions – Answers to the most frequently asked questions.